Over 70% of my real estate business in Carmel last year was a direct result of a customer or business referral. 

Here is a brief list of services that my clients have asked me to refer recently:

Home Builder

Painter

Locksmith

Carpet Installer

General Handyman

Cleaning Service

Home Insurance

Carpenter

Plumber

Electrician

Landscaper

Tree Trimmer

Concrete Specialist

Mortgage Lender

Title Company

Many of you, as business leaders, provide a valuable service to the local community.  Your livelihood is based upon utilizing your knowledge and skills in a focused area and offering that product to your customers in hope that they will tell all their friends about it. 

Start by giving another Carmel business a referral.  Inform your client of another business’s superior service.  The key is that you are absolutely sure that your client will have a  great experience.  If not, keep looking for another service provider.  Call the business so that they expect a contact from your client.  These businesses see you as a continuous source of referrals, which is a very good reason for keeping your client happy.  If you become a trusted adviser on where to go for great service, you are your client’s advocate and they will come back to you again and again.  Just yesterday, I was asked if I know a good and reasonable painter.  Since every home that I sell needs paint, you bet I can pull a list of people that I would expect to do a good job. 

Business referrals are incredibly valuable to your clients and a great way to grow your word-of-mouth business.  If you help people grow their business, they will help grow yours.  You will find this to be a profitable place to focus your time, money, and energy.

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